There may be times when you want to discontinue any future emails to a specific contact. For example, you may find out that they're not the correct person, or they may ask to be removed from future communications. You can easily DEACTIVATE a contact without deleting them from your account. To do this, follow these steps:

1.Click on the CONTACTS tab, then on SEARCH CONTACTS

2. In the "Quick Search" box, type in the contact's name or email address and click NEXT

3. To the right side of the contact's email address, under the ACTION section, click on the DEACTIVATE link.

Once you deactivate a contact, the person's email address will remain in your database but no more emails will be sent. If you accidentally add this contact's email to the campaign again, BuzzBuilder will see that they are deactivated and will stop you from entering the email address again.